Privacy Policy

1. Overview

Landmark Homes Inc., operating as Landmark Bath ("we," "us," or "our"), is committed to protecting your privacy. This policy explains what personal information we collect when you visit landmarkhomes-inc.com, how we use it, and what rights you have regarding your information.

We do not sell your personal information. We do not share it with advertisers. We collect only what we need to respond to your estimate request and communicate with you about your project.

2. Information We Collect

When you fill out a form on our website, we collect the information you provide, which may include:

• Your name
• Phone number
• Email address
• Your message or project description

We may also collect standard technical information automatically when you visit our site, including your IP address, browser type, pages visited, and time spent on the site. This information is collected in aggregate and is not linked to your personal identity.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your estimate request or inquiry
• Schedule and follow up on your free in-home estimate
• Communicate with you about your bathroom remodeling project
• Improve the content and functionality of our website

We do not use your information for unrelated marketing, and we do not add you to third-party email lists without your consent.

4. How We Store Your Information

Form submissions on this website are processed and stored through GoHighLevel (GHL), a customer relationship management platform used by Landmark Bath to manage leads and communications. GHL stores data on secure, encrypted servers. You can review GoHighLevel's privacy practices at gohighlevel.com/privacy-policy.

We retain your contact information only as long as needed to service your estimate request or complete your project. We do not retain personal data indefinitely.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to any third party.

We may share your information only in the following limited circumstances:

• Service providers: GoHighLevel, as our CRM platform, processes form submissions on our behalf under strict data handling terms
• Legal requirements: If required by law, court order, or government request
• Business protection: To protect the rights and safety of Landmark Homes Inc., our customers, or the public

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to understand how visitors use our site. This helps us improve page content and user experience. We also use Google Analytics and may use Google Ads conversion tracking to measure the performance of our advertising.

You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using our website or submitting a form.

7. Your Rights — Virginia Residents (VCDPA)

If you are a Virginia resident, the Virginia Consumer Data Protection Act (VCDPA) provides you with certain rights regarding your personal data, including:

• The right to know what personal data we have collected about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to opt out of the sale of your personal data (we do not sell data)

To exercise any of these rights, contact us at (804) 805-4600 or by mail at 10210 Three Chopt Rd #69, Richmond, VA 23233. We will respond within 45 days as required by Virginia law.

8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. External Links

Our website may contain links to third-party websites such as the Onyx Collection product site and Google. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Phone: (804) 805-4600
• Mail: Landmark Homes Inc., 10210 Three Chopt Rd #69, Richmond, VA 23233
• Website: landmarkhomes-inc.com/contact